Privacy Policy

Last updated October 2025

Resus Refresh Rescue (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use and store your personal information in accordance with the Privacy Act 1988 (Cth).

 

1  Information We Collect

We may collect the following personal information when you interact with us:

  • Your name, phone number and email address

  • Business name and address

  • Course enrolment and payment details

  • Feedback, enquiry or form-submission information

  • Website usage data (via Google Analytics 4)

 

2  How We Collect It

We collect information:

  • Directly from you through online forms, email, or phone

  • When you enrol in a course or make a payment

  • Automatically via cookies and analytics tools when you visit our website

 

3  How We Use Your Information

We use your personal information to:

  • Deliver and manage first aid and CPR training services

  • Confirm bookings, send certificates and handle enquiries

  • Improve our website and services through analytics

  • Send important updates, safety information or offers (you may opt out any time)

 

4  Disclosure of Information

We will not sell or rent your data. We may share information only with:

  • Registered training organisations we partner with to issue certificates

  • Trusted service providers such as our website host, payment gateway and email provider

  • Government or regulatory bodies when required by law

All third parties are required to protect your information and use it only for authorised purposes.

 

5  Storage and Security

We store data securely on password-protected systems with SSL encryption.

Access is limited to authorised staff only.

 

6  Cookies and Analytics

We use Google Analytics 4 and similar tools to collect anonymous statistics about how visitors use our website.

Cookies do not personally identify you, and you can disable them through your browser settings.

 

7  Access and Corrections

You may request a copy of your personal information or ask us to correct inaccuracies by contacting us.

We’ll respond within 30 days.

8  External Links

Our website may contain links to other sites. We are not responsible for their privacy practices.

 

9  Contact Us

If you have questions or concerns about this policy, please contact:

 

Resus Refresh Rescue

6 Medinah Place, Peregian Springs QLD 4573

Email: resusrefreshrescue@gmail.com

Phone: +61 431 825 298